ValueVista ships from fulfillment warehouses in the United States and Europe. Each order is dispatched from the warehouse that can reach you fastest.
Where we ship
United States, Canada, United Kingdom, Ireland, Germany, Austria, Switzerland, France, Belgium, Netherlands, Luxembourg, Denmark, Sweden, Norway, Finland, Iceland, Spain, Portugal, Italy, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Australia, New Zealand, Japan, South Korea and Singapore.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking as soon as your order ships.
Delivery times (after processing)
| Destination | Estimated delivery |
|---|---|
| United States | 3–8 business days |
| European Union & United Kingdom | 4–10 business days |
| Canada | 6–12 business days |
| Australia, New Zealand & Asia | 7–15 business days |
Delivery estimates are not guaranteed and may be affected by carrier delays, weather or customs.
Shipping costs
| Destination | Standard | Free standard shipping | Express |
|---|---|---|---|
| United States | $4.99 | orders $49+ | $12.99 (2–4 business days) |
| Europe & UK | $5.99 | orders $49+ | $14.99 (3–5 business days) |
| Canada | $7.99 | orders $69+ | — |
| Australia, NZ & Asia | $9.99 | orders $79+ | — |
The exact cost for your address is always shown at checkout before you pay.
Multiple packages
Because we stock items in several warehouses, an order with multiple products may arrive in separate packages. You will never be charged extra shipping for this.
Customs, duties and taxes
Orders to the US ship from our US warehouse and orders to the EU ship from our EU warehouse whenever stock allows, so customs charges are rare. For other destinations, import duties or taxes may be charged by your country's customs authority and are the responsibility of the recipient.
Tracking
Every order includes tracking. If your tracking has not updated for 7 business days, contact us.
Lost or delayed packages
If your order has not arrived within 30 days of shipping, contact us and we will send a replacement or issue a full refund. Please make sure your shipping address is correct; we are not responsible for packages delivered to an incorrect address entered at checkout.
Contact
Email support@valuevista.store — we reply within 1–2 business days.